Two very low ratings flag serious coordination failures during installation and surprise service area refusal. The units themselves function, but customer experience was marred by poor planning, mess left behind, and unclear pricing breakdowns.
Based on limited recent reviews, so treat this as low-confidence.
All eight reviews are five-star. Customers highlight fast installation (one week turnarounds noted), upfront advice from Brad, and clean job sites. Emergency callouts during peak summer heat are mentioned as a strength, with staff willing to repair rather than upsell replacement.
Most jobs finish on time and clean, with installers who explain systems well and address questions. A vocal minority report serious issues: incorrect vent cuts, poor ductwork angles, inadequate dust protection, and months of unanswered contact trying to recover costs or resolve post-installation problems.
Reviewers report solid installations and repairs with clean workmanship and reliable scheduling. Staff including Tom and Callum are named for attentiveness. One complaint flags deceptive or slow service, though detail is limited.
Last updated 2026-08-05