Most jobs finish on time and clean, with installers who explain systems well and address questions. A vocal minority report serious issues: incorrect vent cuts, poor ductwork angles, inadequate dust protection, and months of unanswered contact trying to recover costs or resolve post-installation problems.
Reviewers report solid installations and repairs with clean workmanship and reliable scheduling. Staff including Tom and Callum are named for attentiveness. One complaint flags deceptive or slow service, though detail is limited.
Installation and repair work happens on schedule with staff who know their job. Michael, Mark, Tegan, Matt, Seth, and Dan are named repeatedly for friendly, efficient handling from quote through handover. Systems run quietly (one reviewer noted heating used less than two standard heaters), and sites get cleaned thoroughly. One unhappy customer bought install but later was refused warranty service for living outside their stated area, though this boundary was not mentioned at sale. The business stocks quality units (Daikin, Panasonic) and handles ducted, split, and three-phase commercial systems. They serve suburbs from Midland to Mandurah on their website's list. Warranty follow-up is prompt when customers stay within service zones. Pricing sits above the cheapest quote but reviewers understand the trade-off.
All eight reviews are five-star. Customers highlight fast installation (one week turnarounds noted), upfront advice from Brad, and clean job sites. Emergency callouts during peak summer heat are mentioned as a strength, with staff willing to repair rather than upsell replacement.
Last updated 2026-08-05