John and his crew earn consistent praise for straightforward installs, friendly service, and competitive pricing. One reviewer felt charged for a diagnosis without resolution, and a technician referral fell short; these stand apart from dozens of five-star accounts praising neat work, fast turnaround, and willingness to adapt plans mid-job.
Most jobs are split-system or ducted reversals, often same-day old-for-new swaps. Reviewers note John's responsiveness by text or phone, his honest quoting after competitors quoted high, and the team's respect for homes during installation. The brand appears strong in suburban Perth and rental-property emergency work.
Mitsubishi Electric is a major manufacturer offering split systems, ducted units, and commercial HVAC across their Redcliffe location. Review evidence is limited, so first-hand customer feedback on service quality is unavailable.
Strong technical work when jobs run smoothly, but reliability gaps undermine confidence. Five-star reviews praise fast, professional service; one-star accounts report no-shows and lack of accountability after mishaps.
Most customers praise Austec for punctual, professional service and approachable staff who explain work clearly. Technicians Yue and James are named repeatedly for thorough cleaning, testing, and communicating via photos. Long-term clients highlight 20-year relationships and reasonable pricing. However, a handful report receiving wrong parts, inconsistent problem diagnosis across visits, and unresolved complaints when services underdelivered. Strengths centre on reliability for routine servicing and repairs of split and evaporative systems. Weakness emerges in complex ducted diagnoses and accountability when initial assessments prove incorrect. The business claims RTA licensing since 1984 and operates across Perth metro.
Last updated 2026-08-05