Reviewers consistently report swift scheduling, on-time arrivals, and professional conduct throughout the install and service process. Staff including Daniel, Michael, David, and Mitch are named specifically for their knowledge, attention to detail, and care with the work. Pricing is noted as fair. The business handles everything from initial consultation through final installation smoothly; one reviewer contrasted their work favourably with a previous ducted system install from another company.
Communication is highlighted across multiple reviews, from initial quote to scheduling updates and follow-up. Installations are described as neat, efficient, and resulting in systems that work reliably. Servicing appointments run to schedule, and the team listens to customer needs without pressure.
Installation teams arrive on time, work cleanly, and complete jobs in a day, often removing old systems and tidying up. Staff at quote stage (Lewis named repeatedly) explain options clearly without being pushy, though one 1-star review describes a botched drain install that took 6 months to fix and inadequate follow-up servicing.
Most reviewers praise All Air Services for knowledgeable technicians (Paul, Tyler, Adam named), polite staff, fair pricing, and reliable installs and repairs across split and ducted systems. A handful of older complaints surface repeated issues: one expensive repair that failed with no callback, dismissive phone manner that cost a sale, and reluctance toward smaller residential work.
Five-star reviews consistently praise Slater Air's installers for professional, tidy work and competitive pricing on ducted and split systems. Named technicians like Damon, Rodney, and Josh are singled out for efficiency and attention to detail, with customers noting quiet, energy-efficient equipment and clear setup guidance. However, one-star and two-star reviews flag significant problems: slow phone response (weeks for a quote), late arrivals, inconsistent staff conduct (smoking, vaping, messy workmanship), and poor communication when issues arise. Customers report feeling unsafe or disrespected, and aftercare support is weak. The pattern suggests service quality depends heavily on which technician is assigned.
Last updated 2026-08-05