Five-star reviews consistently praise Slater Air's installers for professional, tidy work and competitive pricing on ducted and split systems. Named technicians like Damon, Rodney, and Josh are singled out for efficiency and attention to detail, with customers noting quiet, energy-efficient equipment and clear setup guidance.
However, one-star and two-star reviews flag significant problems: slow phone response (weeks for a quote), late arrivals, inconsistent staff conduct (smoking, vaping, messy workmanship), and poor communication when issues arise. Customers report feeling unsafe or disrespected, and aftercare support is weak. The pattern suggests service quality depends heavily on which technician is assigned.
All three reviews are five-star. Customers report straightforward pricing with no surprises, quick turnaround, and direct access to the owners. Limited evidence of air-conditioning work specifically.
Across 19 recent reviews, customers consistently report efficient, professional service from Dave and his team. Technicians arrive on time, explain work clearly, fix or install units quickly, and leave premises tidy. Pricing is described as fair with no hidden charges. One customer, a property manager using the company for years, reports never needing callback work.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-05