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Oasis Air Conditioning

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 31 Google reviews · How we rank ›

4.2(31) 64 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingSplit System Air ConditioningAir Conditioning System SupplierAir Conditioning ContractorAir Conditioning Store
Oasis Air Conditioning
Services
New AC Installation, AC Repair & Servicing, Split System Air Conditioning
Reviews
31

What recent reviews say

Most customers praise Matthew and the Oasis team for rapid response during breakdowns, especially mid-winter and mid-heat emergencies, paired with detailed communication throughout repair and installation work. Two customers reported expensive misdiagnoses (one $3800 in parts that didn't fix the issue, another quoted $3200 when a competitor charged $800) and follow-up lapses after initial visits went wrong.

Praised for
  • quick response and emergency turnaround
  • thorough diagnostics and problem-solving
  • professional communication and updates
  • clean workmanship and tidy site
Watch-outs
  • misdiagnosis leading to costly wrong parts
  • poor follow-up after failed repair attempt
  • high quotes compared to competitors
punctualresponsive-communicationprofessional-techniciansquick-turnaroundclean-workmanshipskilled-installers
Best for: Homeowners needing urgent repair during peak seasons; those willing to pay for first-contact diagnostics.
Think twice if: Check a second opinion on complex repairs before committing; cost estimates have ranged widely for similar faults.

Strengths

  • Same-day or next-day emergency callouts during heat waves and winter failures
  • Transparent walkthrough of faults and treatment (showing photos, debris)
  • Matthew personally manages complex diagnostics and installations

Worth knowing

  • Matthew handles customer contact and on-site work personally across most jobs
  • Deep cleans include anti-bacterial and anti-allergen treatment of internal units
  • Emergency callouts within 1-2 working days during December heat waves documented
  • Website states certifications: AU51365, L164118, EW140904

What reviews say by service

AC Repair & Servicing
Fast diagnosis and repair on site when faults are clear; two cases of expensive misdiagnosis and poor follow-up after failed attempts.
New AC Installation
Professional and timely new system installations with clean removal and site tidying; alternatives offered when specified units unavailable.
Split System Air Conditioning
Repairs and installations completed swiftly; deep cleans of neglected units praised for thorough anti-bacterial treatment.
Ducted Air Conditioning
Mid-emergency repairs completed within 2 working days during peak heat; full-house reverse cycle installations praised for workmanship.

How it compares

  • Rated 4.2 against a 4.67 average across the 261 new ac installation businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 60
Review volume 65
Review recency 90
Review sentiment 64
Profile completeness 50
Verification 30

Rating breakdown

5
23
4
2
3
0
2
0
1
6

Common questions

Can they come out during a heat wave emergency?
Yes; reviewers reported same-day or next-day attendance during December mid-wave breakdowns and mid-winter heating failures.
Do they show you what's wrong before quoting?
Yes; customers report Matthew explains the fault, shows photos of damaged parts, and walks through the treatment plan before work begins.
Will they remove my old unit when installing new air con?
Yes; removal of old components and site tidying are included as part of new installation service.
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Last updated 2026-08-05