Perth Air Guide
Menu
Request a quote

Master Trades Group

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 790 Google reviews · How we rank ›

5.0(790) 89 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingDucted Air ConditioningSplit System Air Conditioning24/7 Emergency CalloutAir Conditioning System SupplierAir Conditioning ContractorAir Conditioning Store
Master Trades Group
Services
New AC Installation, AC Repair & Servicing, Ducted Air Conditioning
Reviews
790

What recent reviews say

Reviewers across electrical, plumbing, and AC work consistently praise staff like Jayden, Max, Liam, and Ben for being friendly, efficient, and professional. Jobs get done quickly with clean sites left behind; Bella coordinates bookings smoothly. One reviewer cancelled an hour before appointment, flagging a rare scheduling slip in an otherwise steady stream of praise.

Named technicians (Jayden, Max, Ben, Liam) appear often in reviews as polite, knowledgeable, and punctual. AC installation work is mentioned alongside emergency plumbing and electrical repairs, showing the team handles multiple trades competently. Emergency callouts get fast response, and staff explain work clearly to customers.

Praised for
  • friendly and professional staff
  • quick and efficient work
  • clean workmanship and tidy after job
  • responsive booking and coordination
  • knowledgeable technicians
Watch-outs
  • last-minute cancellations
punctualprofessional-techniciansresponsive-communicationclean-workmanshipquick-turnaroundknowledgeable-advicetidy-ductworkmissed-appointments
Best for: households needing quick same-day emergency callouts plus planned AC or plumbing work
Think twice if: you need guaranteed appointment timing; one recent cancellation an hour before was noted

Strengths

  • named technicians with strong individual reputations
  • same-day emergency response capability
  • multi-trade expertise (AC, plumbing, electrical)
  • smooth booking and coordination via Bella

Worth knowing

  • Named technicians Jayden, Max, Ben, and Liam mentioned by name in multiple reviews as polite and efficient
  • Bella coordinates job allocation and booking
  • Emergency callout turned power back on same afternoon
  • Induction cooktop installation and burst pipe repair completed quickly alongside AC work
  • Customers report clean sites and tidy work areas after jobs

What reviews say by service

New AC Installation
Liam and another technician praised for professionalism and friendliness during split system install
24/7 Emergency Callout
Max responded same afternoon to power outage and restored electricity efficiently; Ben handled burst pipe emergency quickly
AC Repair & Servicing
No specific repair work detailed in reviews; installation and emergency work dominate
Split System Air Conditioning
Liam's installation noted as professional with strong customer recommendation
Ducted Air Conditioning
No specific ducted work mentioned in review text

How it compares

  • Rated 5 against a 4.67 average across the 261 new ac installation businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 99
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 75
Verification 30

Rating breakdown

5
783
4
2
3
0
2
0
1
5

Common questions

Do you do same-day emergency callouts?
Yes. One reviewer had power restored the same afternoon after calling Bella; emergency plumbing (burst pipe) was also handled quickly.
Can you install a split system AC?
Yes. Liam and another technician installed a split system recently; both were described as professional and friendly.
Request a quote

Similar air conditioning contractor nearby

Brian's Cooling and Heating Solutions
88

Brian's Cooling and Heating Solutions

5.0(161)✓ Google-verified

Brian and his team earn trust by answering calls fast, troubleshooting over the phone when possible, and being upfront about costs before they arrive. Reviewers consistently praise installation work on both simple and complex jobs, rapid repairs on short notice (including Christmas Day), and clean ductwork afterward. The catch: one repeat customer switched from five to one star after a warranty claim on a repair was refused within three months of work. Service feels personal. Brian handles jobs himself or with a team, explains options without pushing upgrades, and follows through on communications. Families and elderly households mention using him for heating and cooling, and a heritage cottage complex chose him for a demanding install.

New AC InstallationAC Repair & ServicingSplit System Air Conditioning
View profile
Highline Air Conditioning Services
83

Highline Air Conditioning Services

5.0(41)✓ Google-verified

All 20 recent reviews rate Highline five stars. Callum and his team earn consistent praise for arriving on time, explaining work clearly, and finishing jobs to a high standard. They handle everything from split system installations in Hamersley to complex ducted system rebalancing in multi-zone homes, and leave sites spotless afterwards. Reviewers value the owner-operator approach, honest quoting, and fast response times during summer peaks. Work spans residential upgrades (evap to reverse cycle conversions) and commercial maintenance. Pricing is repeatedly described as fair or competitive, and customers consistently note they would book Highline again.

New AC InstallationAC Repair & ServicingAir Conditioning Contractor
View profile
WA Air Group
81

WA Air Group

5.0(28)✓ Google-verifiedPublishes prices

Isaac and his team deliver consistently high-quality air conditioning work backed by transparent pricing and genuine problem-solving. Reviewers highlight fast response times, clear explanations of what needs fixing, and pristine installations even on difficult jobs like multi-storey homes with tight spaces. They handle everything from small split-system repairs to complex ducted installations and commercial work. Named technicians Kayne and Isaac earn repeated praise for knowledge, friendliness, and willingness to come out after hours or on weekends when systems fail mid-summer.

New AC InstallationAC Repair & ServicingDucted Air Conditioning
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-05