
Austec Air Conditioning
Most customers praise Austec for punctual, professional service and approachable staff who explain work clearly. Technicians Yue and James are named repeatedly for thorough cleaning, testing, and communicating via photos. Long-term clients highlight 20-year relationships and reasonable pricing. However, a handful report receiving wrong parts, inconsistent problem diagnosis across visits, and unresolved complaints when services underdelivered. Strengths centre on reliability for routine servicing and repairs of split and evaporative systems. Weakness emerges in complex ducted diagnoses and accountability when initial assessments prove incorrect. The business claims RTA licensing since 1984 and operates across Perth metro.

