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Direct Connect Electrical & Air

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 60 Google reviews · How we rank ›

4.8(60) 83 composite score See reviews on Google ✓ Google-verified
Commercial & Industrial HVACAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Direct Connect Electrical & Air
Services
Commercial & Industrial HVAC, Air Conditioning Contractor, Air Conditioning System Supplier
Reviews
60

What recent reviews say

Direct Connect handles emergency work and standard jobs with speed and professionalism. Staff like Vince, Jude, and Ali earn consistent praise for clear communication, clean workmanship, and willingness to solve problems beyond the original scope. One reviewer reported unmet expectations on a past job, though the bulk of feedback reflects reliable commercial and residential electrical work.

Praised for
  • responsive communication
  • professional on-site service
  • quick emergency response
  • fair pricing
  • thorough troubleshooting
Watch-outs
  • unable to deliver promised service
responsive-communicationprofessional-techniciansquick-turnaroundfair-pricingpunctualclean-workmanshipskilled-installers
Best for: businesses and homeowners needing reliable commercial electrical work and weekend emergency response
Think twice if: one past customer reported unmet service delivery and felt overcharged

Strengths

  • Emergency callout availability on weekends
  • Named staff (Vince, Jude, Ali) known for professionalism
  • Willingness to troubleshoot and fix extra issues on-site
  • Commercial electrician specialisation

Worth knowing

  • Vince handles liaison and invoicing; Jude and Ali conduct on-site electrical work
  • Responds to emergency calls on weekends
  • Holds Contractor Licence EC12549, Arctick Licence AU52837, ISO 9001 and ISO 45001 certifications
  • Operating since 2016

What reviews say by service

Commercial & Industrial HVAC
Reviewers praise commercial electrical service quality; no specific AC repair or installation feedback in reviews provided
Air Conditioning Contractor
No detailed AC service feedback in reviews; commercial electrical work dominates feedback

How it compares

  • Rated 4.8 against a 4.64 average across the 85 commercial & industrial hvac businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 84
Review volume 78
Review recency 91
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
56
4
1
3
0
2
0
1
3

Common questions

Do you handle emergency calls on weekends?
Yes. At least one reviewer reported an emergency weekend callout being handled promptly and professionally.
Can you do work on top of scheduled jobs?
Yes. One reviewer noted the team troubleshot and fixed additional issues during an insurance repair visit.
What areas do you serve?
Perth, Perth metropolitan, regional WA, and surrounding areas, according to their website.

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Last updated 2026-08-05