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DACS

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 316 Google reviews · How we rank ›

4.5(316) 83 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingDucted Air ConditioningSplit System Air Conditioning24/7 Emergency CalloutAir Conditioning StoreAir Conditioning System SupplierAir Conditioning Contractor
DACS
Services
New AC Installation, AC Repair & Servicing, Ducted Air Conditioning
Reviews
316

What recent reviews say

Installation and repair work is consistently prompt and well-executed by friendly staff who explain options clearly. Receptionist Lisa handles bookings and follow-ups with care. Most jobs finish tidy and on schedule. Two isolated complaints detail damage to freshly painted walls and, separately, a technician's failure to diagnose an evaporative system fault after three visits, resolved by a competitor in 30 minutes.

Named staff (Sav, Jackson, Brett, Rob, Tino, Eddy, Jai, Ben, Seth) appear regularly praised for politeness and skill. The business waives or discounts call-out fees for diagnosis. Pricing is frequently called competitive. Over 28 years of trading is claimed; Daikin and evaporative ducted systems feature prominently in installs.

Praised for
  • responsive communication
  • skilled, efficient technicians
  • professional and friendly approach
  • competitive pricing
  • tidy workmanship
  • prompt scheduling
Watch-outs
  • careless handling damaging walls and paint
  • repeated visits without resolving issue
  • technician dismissal of customer concerns
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationprofessional-technicianshonest-quotingleft-messdelayed-response
Best for: Householders seeking ducted system replacement or split unit installation with responsive booking and follow-up.
Think twice if: Avoid if paint or walls are freshly done; one incident of damage and failure to clean up. One complaint involved repeated visits without resolution.

Strengths

  • Long operating history (28 years claimed)
  • Named technicians consistently praised for politeness and skill
  • Receptionist follow-up and communication highlighted
  • Competitive pricing with call-out fee discounts

Worth knowing

  • Named technicians regularly praised: Sav, Jackson, Brett, Rob, Tino, Eddy, Jai, Ben, Seth.
  • Receptionist Lisa noted for communication and confidence-building.
  • Call-out fees for diagnosis typically waived or lower than competitors.
  • Daikin and evaporative ducted system upgrades are frequent projects.
  • One complaint: evaporative fan issue required three visits and $800 without fix; competitor resolved in 30 minutes.
  • One complaint: ladder damage to fresh paint and ceiling, no clean-up offered.

What reviews say by service

New AC Installation
Consistently praised for efficient, tidy work on ducted and split systems, clear explanation of options.
Ducted Air Conditioning
Multiple positive reviews of Daikin inverted system replacements; one negative experience with evaporative diagnosis.
AC Repair & Servicing
Mostly positive; one complaint of multiple failed visits to diagnose evaporative fan fault.
24/7 Emergency Callout
Prompt response on urgent summer faults; call-out fees often waived for diagnosis.

How it compares

  • Rated 4.5 against a 4.67 average across the 261 new ac installation businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 67
Review volume 100
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Rating breakdown

5
270
4
10
3
2
2
7
1
27

Common questions

Do you charge a call-out fee for diagnosis?
Call-out fees for diagnosis are typically waived or considerably lower than other companies, according to reviews.
Can you service evaporative systems?
Yes, they service evaporative units, though one review detailed an unresolved issue after three visits.
Do you install ducted air conditioning?
Yes, they regularly replace and install ducted systems, including Daikin inverted models.
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Last updated 2026-08-05