Most customers report smooth installations and reliable servicing, with staff praised for organization and promptness. One shopper encountered undisclosed fees, incorrect item inclusions, and a faulty remote, highlighting care needed when buying parts directly.
Based on limited recent reviews, so treat this as low-confidence.
Half of reviewers rate them five stars for friendly guidance and clean installations; the other half report dismissive staff, missed follow-ups, and unresolved issues persisting months after service. One customer remains bombarded by marketing texts years later despite opting out.
Every recent review awards five stars. Customers consistently name individual technicians (Connor, Josh, Ben, Aaron, Max, Darren, Joshua, Stuart) as punctual, respectful, and thorough in their work. Installation and repair jobs are completed cleanly, with staff explaining changes and offering efficiency tips. Pricing is noted as competitive. No complaints appear in the recent sample.
Brad and the team delivered fast, professional servicing on split systems during a house sale. Pricing felt fair and the technicians knew their work.
Last updated 2026-08-05