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Ascent Air

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 17 Google reviews · How we rank ›

4.3(17) 67 low data composite score See reviews on Google ✓ Google-verified
Ducted Air ConditioningAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Ascent Air
Services
Ducted Air Conditioning, Air Conditioning Contractor, Air Conditioning System Supplier
Reviews
17

What recent reviews say

Most reviewers praise Shane's professionalism and the quality of Ascent Air's ducted and split system work. Two separate reviews describe a serious incident: installers cut ceiling battens to fit ducts, causing collapse and $20,000 damage; the business did not accept responsibility.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • professional installation by Shane
  • honest service and transparent quoting
  • responsive and prompt callouts
  • clean workmanship and attention to detail
Watch-outs
  • structural damage during installation
  • denied liability for ceiling damage
  • staff inexperience cited
professional-technicianshonest-quotingresponsive-communicationclean-workmanshipmissed-appointments
Best for: homeowners and offices seeking ducted or split system installation with experienced staff.
Think twice if: check references for large ducted installations; past ceiling damage claims and liability denial are on record.

Strengths

  • Shane leads professional installations
  • honest and transparent approach
  • fast response times

Worth knowing

  • Shane is the named principal technician and installer
  • one 2015 incident: ceiling collapse after batten cutting during install, business denied liability, customer faced $20,000 repair cost
  • another customer reported $20,000 ceiling damage in same era
  • business claims ARC licensure and insurance; structural liability disputes remain unresolved in reviews

What reviews say by service

Ducted Air Conditioning
praised for professional install quality; two reviews cite severe ceiling damage and liability denial
Split System Air Conditioning
positive feedback on service and workmanship
Air Conditioning Contractor
Shane cited for professionalism and honest quoting; unresolved structural damage claims undermine trust

How it compares

  • Rated 4.3 against a 4.57 average across the 137 ducted air conditioning businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 67
Review volume 55
Review recency 82
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
0
3
0
2
0
1
3

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Last updated 2026-08-05